My Pipe Just Burst! Now What?


  • Call Hays + Sons as soon as you notice the damage at 800-536-4056.
  • Keep temperature below 65 degrees if possible.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove valuable paintings and art objects to a safe, dry place.
  • Open suitcases and luggage to dry, in sunlight, if possible.
  • Pick up loose items, toys, etc. off the floor.


  • Do NOT turn the heat up. This accelerates mold and mildew growth.
  • Do NOT leave wet fabrics in place as they should be dried as soon as possible.
  • Do NOT leave books, magazines or other colored items on wet carpets or floors.
  • Do NOT use your household vacuum to remove water.
  • Do NOT use TV’s or other household appliances while standing on wet carpets or floors, especially on wet concrete floors.
  • Do NOT turn on ceiling fixtures if the ceiling is wet, or enter rooms where ceilings are sagging from retained water.
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