Saving Your Possessions from Disasters

Many people don’t stop and think about the possessions they want to protect from disasters. It is easy to think that disasters won’t happen to you and you don’t have to worry about protecting your valuable. It is important to know that disasters can happen to anyone at any moment. You can’t wait until a severe weather storm occurs to protect your home from damages. You need to take the time to protect possessions from potential disasters. Continue reading “Saving Your Possessions from Disasters”

What to Expect During the Estimator Process

So you have experienced an unfortunate disaster to your home, and you now have a temporary fix to the problem. Right now, you are probably confused about what will happen next. Unpredictable disasters are stressful to deal with, so it can be difficult to understand the whole process completely.
Here’s what will happen: 
Continue reading “What to Expect During the Estimator Process”

Your Tree Fell into Your Neighbor’s Yard: Now What?

In our last blog post, we explained the steps you should take if a tree ever falls on your roof. We hope you never have to deal with a situation like this, but it is always good to be prepared. That’s why we wanted to take the next step and explain what you should do if your tree falls on your neighbor’s house or your neighbor’s tree falls on your house.

We know, it might sound like a stretch, but it could happen when you least expect it. This situation is more common than you may realize, and it could become an awkward situation. That’s why we want you to know how to handle the situation and what you need to do to work with your neighbor.

When your tree falls over onto a neighbor’s property, that neighbor should submit a claim to his or her insurance company immediately. The insurance company is usually responsible for taking care of the damages if the tree fell over due to an act of nature. For example, if a healthy tree falls into your neighbor’s property during a tornado or winter storm, you more than likely would not be responsible for damages to the neighbor’s property. In a circumstance like this, the neighbor’s insurance policy should cover damages inside their property line.

However, there are some cases where you as the homeowner could be responsible. If the tree was dead or unstable and you knew about it, you could be liable if it falls over on its own or during a storm. When homeowners know they have a dying tree it is their responsibility to take steps to prevent them from causing severe damage.  If your neighbor has a dying tree, document requests to have them remove the tree.  This documentation could come in handy with the insurance company.

More often than not, trees fall over due to storms or acts of nature, so many homeowners whose trees fall over do not have to worry about their insurers covering the bill. However, it is always best to avoid having to deal with trees falling over, so you do not have to worry about the hassle of going through this situation. We suggest to check your trees regularly and have them inspected at the first sign of disease or any health issues. If you have any restoration needs due to a fallen tree, don’t hesitate to give us a call. You can trust us to get the job done right and quickly.

About Hays + Sons

For more than 38 years, Hays + Sons has been the property restoration company that families, businesses and schools trust. We’re committed to helping you be prepared when the unexpected strikes, and whether you just want tips for what to do during a storm and storm damage prevention or currently have storm damage, Hays + Sons has the capacity and expertise to help you get back to normal ASAP. 

The compassionate, experienced, and trusted residential restoration experts in water, fire, mold, storm, personal property, and board up at Hays + Sons are just a phone call away, 24 hours a day, 7 days a week, 365 days a year. 

If you’re in need of storm damage restoration, get in touch with us at one of our offices across Indiana or in Cincinnati, Ohio.

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What to Do If a Tree Falls on Your Roof

Storms can bring strong winds, heavy rain, and lighting. All of these can cause a tree of any size to fall on your house. We hope no one has to deal with a fallen tree on their roof, but this is the type of disaster that’s hard to prepare for. It is best to know what to do ahead of time so you can take care of the problem as quickly as possible.

Acting quickly can potentially save your family and potentially protect your home from significant damage. If a tree falls on your roof after evacuating everyone from the house, follow these steps to resolve the issue quickly.

Call a Professional

Even if the fallen tree or branch seems small and easy to handle, you should never attempt to deal with the issue by yourself. A tree or branch landing on your roof can also compromise its structural integrity and increase the danger that it may collapse. For that reason, it is important that the tree is removed safely and correctly. Call a professional, and they will advise you further. They may send out a fire crew or public utility representative to ensure your home is safe. The crew will make sure there is no danger of fire or electrical problems and check on power lines and connections.

Contact your Insurance Company

Most insurance policies will cover structural damage caused by storm debris, including the cost of removing the tree that has fallen on your structure. However, your recovery could be affected if the damage is seen as a result of negligence on the homeowner’s part. If a healthy tree on your property is knocked down during a storm, your insurance company will likely cover some or all of the cost if it hits a structure. If an old, rotten tree falls, your recovery may be reduced if you had prior knowledge of the potentially hazardous situation. In this case, your insurance company may say that the damage could have been prevented.
If the tree hits the house, garage, barn, fence, deck, etc. it more than likely will be covered. If the tree does not hit anything and just falls in your yard, generally there is no coverage for that situation.

For Minor Damage Call a Trusted Roofing Contractor

If a fallen tree results in minor roof damage, we recommend that you have a reliable roofing contractor in mind. That way, if minor damage does happen, you aren’t wasting your time researching companies when you should be on the phone with a contractor. You may end up going with the first company you find, and you could end up regretting working with them. Choose a company with a distinguished reputation.

For Structural Damage Call Hays + Sons

If a fallen tree results in major structural damage to your home, give us a call right away so we can handle this situation for you. If you ever go through the unfortunate experience of a tree falling on your roof and causing major damage, you need to have it taken care of immediately. If you wait too long to deal with the issue, you may experience more damage to your home and belongings. If you have any restoration needs due to a fallen tree, don’t hesitate to give us a call. You can trust us to get the job done right and quickly.

About Hays + Sons

For more than 38 years, Hays + Sons has been the property restoration company that families, businesses and schools trust. We’re committed to helping you be prepared when the unexpected strikes, and whether you just want tips for what to do during a storm and storm damage prevention or currently have storm damage, Hays + Sons has the capacity and expertise to help you get back to normal ASAP. 

The compassionate, experienced, and trusted residential restoration experts in water, fire, mold, storm, personal property, and board up at Hays + Sons are just a phone call away, 24 hours a day, 7 days a week, 365 days a year. 

If you’re in need of storm damage restoration, get in touch with us at one of our offices across Indiana or in Cincinnati, Ohio.

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How to Prepare Your Family for Severe Weather

We all know that summer storms can turn into severe weather at a moment’s notice. Severe weather can happen before you know it, so it is crucial that your family is always prepared. Now is the time that you should be preparing your family for any potential summer storms.
We suggest having a set plan for your family long before any risk of thunderstorms occur. Take the simple steps below to prepare your family and home for possible severe weather this summer.

Build an emergency kit
An emergency kit should include safety essentials for you and your family in the case of a severe storm. Your family emergency kit should be stored somewhere that is readily available for everyone in your family. A standard emergency kit should include a three-day supply of water and non-perishable food, first-aid supplies, personal hygiene items, flashlights, fresh batteries and anything other essentials for your family. Store any valuable information you think you may need during a severe summer storm in your emergency kit.

Create an emergency plan
Sit down with your family and discuss where and how you will all seek safe shelter during a storm. Discuss where you will find shelter in your home and when you are away from your home. Establish a contact person and how everyone will communicate where they are and if they are safe during a storm.

Purchase a standby generator
A portable generator can power one or two appliances; a standby generator can supply power for your whole house. A standby generator looks similar to an air conditioning unit and uses existing power lines. When the power goes out during a severe storm, the standby generator will automatically turn on to power critical appliances and systems such as heating and cooling, lights, refrigerators, sump pumps and home security systems. With a standby generator, your family will be able to function normally during summer storms.

Use these steps to prepare your family for severe weather and summer storms will become less stressful. If summer weather brings you any damage to the inside or outside of your home, make sure you call Hays + Sons! 

About Hays + Sons

For more than 38 years, Hays + Sons has been the property restoration company that families, businesses and schools trust. We’re committed to helping you be prepared when the unexpected strikes, and whether you just want tips for what to do during a storm and storm damage prevention or currently have storm damage, Hays + Sons has the capacity and expertise to help you get back to normal ASAP. 

The compassionate, experienced, and trusted residential restoration experts in water, fire, mold, storm, personal property, and board up at Hays + Sons are just a phone call away, 24 hours a day, 7 days a week, 365 days a year. 

If you’re in need of storm damage restoration, get in touch with us at one of our offices across Indiana or in Cincinnati, Ohio.

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Warning Signs of Hail Damage

Hail falls without warning, so, unfortunately, there is no way to prepare for it. If the fallen hail is severe enough, it can cause damage to your home and roof. However, there are times that hail damage is not as bad as it seems and it does not leave behind any roof damage.
There are major warning signs of hail that you can look for if you are unsure that hail has damaged your roof.

Dented gutters or downspouts

Many times if the hail damage is significant enough to cause roof damage, your gutters will be impacted as well. If your gutters and downspouts are heavily dented or ripped in any place, your roof might need to be checked by a professional.

Damage to sidings

Check your home’s sidings and windowsills for dents and dings. If these places are destroyed, they are good indicators that your roof may also be damaged.

Shredded plants and trees

Are the plants and trees surrounding your yard shredded to pieces? If the landscaping around your home is damaged and not in good shape, chances are the fallen hail was severe enough to cause damage to your roof.

Check your air conditioner unit and mailbox

Air conditioner units contain a condenser coil that is made up of aluminum fins. These fins are exposed on the unit. If hail hits the fins, they will become bent and stop moving air through them. You should also take a look at your mailbox for any large dents. Cuts or dents in your mailbox and damage to your air conditioner are good indicators of roof damage.

Size of the hail

Hail can fall in all shapes and sizes. If you go outside after a storm and the hail is about a quarter size or smaller, most likely your roof will not have any damage. Now if the hail is the size of a golf ball or larger than you might want to be concerned about the potential damage to your roof.
Hail damage always happens when you least expect it. The worse part about it is that you never know how much damage the hail will cause. Once you call your insurance agent and an adjuster has confirmed there is damage to your roof, be sure to call Hays + Sons. We will be right there before you know it and we will get the job done the right way.

About Hays + Sons

For more than 38 years, Hays + Sons has been the property restoration company that families, businesses and schools trust. We’re committed to helping you be prepared when the unexpected strikes, and whether you just want tips for what to do during a storm and storm damage prevention or currently have storm damage, Hays + Sons has the capacity and expertise to help you get back to normal ASAP. 

The compassionate, experienced, and trusted residential restoration experts in water, fire, mold, storm, personal property, and board up at Hays + Sons are just a phone call away, 24 hours a day, 7 days a week, 365 days a year. 

If you’re in need of storm damage restoration, get in touch with us at one of our offices across Indiana or in Cincinnati, Ohio.

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Hays + Sons announced as the Official Restoration Company of the Indianapolis Colts

The Indianapolis Colts announced today that Hays + Sons has been named the “Official Restoration Company of the Colts.” For 35 years, Hays + Sons has served the state of Indiana as a leader in insurance restoration.
Charles Hays and his two sons, Mark and Brian, opened the doors at Hays + Sons in June 1982. Hays + Sons is equipped with restoration professionals who specialize in water restoration, fire restoration, mold remediation, and personal property cleaning. The team has acquired a reputation for integrity and quality workmanship in Indianapolis and its surrounding counties. Hays + Sons has grown their company and now has offices in Indianapolis, Lafayette, Crown Point, Fort Wayne, Muncie and Cincinnati to better serve their customers. They serve their neighbors in these communities during some of the most stressful times of their lives. “We could not be more proud to be the Official Restoration Company of the Colts,” said Jacob Houk, President. “The Colts strive for excellence every time they take the field. It’s the same in our business. Our customers deserve the best, and our team takes great pride in the results of our hard work and determination.” In the same
“We could not be more proud to be the Official Restoration Company of the Colts,” said Jacob Houk, President. “The Colts strive for excellence every time they take the field. It’s the same in our business. Our customers deserve the best, and our team takes great pride in the results of our hard work and determination.” In the same way the Colts brings hope to the local community during the march for a new championship, Hays + Sons provides hope during the restoration process that everything will be back to normal in no time.
“Hays + Sons had been a great supporter of the team for years. We are excited to take our partnership to the next level with Hays + Sons becoming the Official Restoration Company of the Indianapolis Colts,” said Sr. VP of Business Development, Matt Godbout. “We as an organization have turned to Hays + Sons when we needed assistance. Recently, they helped us recover from water damage at the Indiana Farm Bureau Football Center. The response and quality of service makes it easy for us to recommend them to all Colts fans.”
No matter what it takes, Hays + Sons will always do the right thing for their customers. For 35 years, Hays + Sons continues to live by these standards and that is why they are the leaders in insurance restoration. Now Colts fans know who to call when they need Restoration Done Right. For more information about Hays + Sons, please call (800) 536-4056.
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Avoid Water Damage this Spring Season

Spring is here, and that means the heavy rainy season is coming. Severe rain showers often mean flooding in your area. Flooding can mean potential water damage to your home. It is important that you know how to prepare and avoid water damage during this spring season.
Floods are one of the most common hazards in the U.S. because they can happen anywhere at any time. To avoid water damage to your possessions this season consider some of the preventative tips:

Protect important papers

Important papers and documents should be moved to a place where they will remain safe and dry. Protect these essential items by using a safe deposit box or waterproof container. Remember to include insurance policies and other critical documents.

Clean gutters

Gutters and downspouts help prevent water from seeping into the ground that is next to the foundation of your home. With proper maintenance, the chance of flooding occurring in your basement is less likely to happen. Keep an eye out on your gutters several times a year. Check for debris or blockage that may prevent the flow of water.

Arrange basement

Floods can be unavoidable at times. Arrange any furniture and other items in your basement in a way that may prevent water damage to these items. Move valuable items from the bottom shelf to the top shelf where water cannot reach them.

Check your sump pump

Owning a sump pump is crucial when trying to prevent floods from happening in your basement. If your basement is more susceptible to flooding, it is always a good idea to have an inspection of your sump pump done. Always check to make sure that the valve is clear of dirt and debris and any obstructions from discharge line are cleared away.
We encourage everyone to do what they can to avoid water damage to their homes. But sometimes with flooding, water damage is unavoidable. Water damage should be handled with extreme care and by professionals. Next time there is any water damage in your home call Hays + Sons to have the situation handled the right way. 

About Hays + Sons

For more than 38 years, Hays + Sons has been the property restoration company that families, businesses and schools trust. We’re committed to helping you be prepared when the unexpected strikes, and whether you just want tips for water damage prevention and mitigation or currently have water damage, Hays + Sons has the capacity and expertise to help you get back to normal ASAP. 

The compassionate, experienced, and trusted residential restoration experts at Hays + Sons are just a phone call away, 24 hours a day, 7 days a week, 365 days a year. 

If you’re in need of water damage restoration, get in touch with us at one of our offices across Indiana or in Cincinnati, Ohio.

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Do You Have a Mold Problem?

mold
Mold can silently be growing in your home, and you might not know it until it becomes a big headache for you. Mold can occur in rooms that have been through any water damage situations from plumbing issues, a leak in your roof or from the results of a flood. It can develop behind drywall, underneath carpeting or in wood materials.
People don’t realize how much of an effect mold can have on our bodies or health. Some mold can be poisonous and filled with chemicals known as mycotoxins, that can contaminate your body and distress your immunity system, your joints, and your nervous system.
There are warning signs that you can keep a look out for before mold takes over your home.

Strong odor

When the mold is growing and spreading in one area of your home, you may notice a strong and pungent smell. Because mold can grow behind walls or even wallpaper, you might not associate the smell with mold. If the odor is persistent and does not go away, the chances are that mold is growing somewhere in your home.

Appearance of mold

It is easier to spot mold in your shower or bathtub because you can easily tell the difference between soap scum and mold. However, in your basement, it may be more difficult to spot mold because it can hide and grow in deep, dark places. If you have any walls or floors that are regularly wet areas, mold can easily be growing in these areas.

Health symptoms

If you’re noticing that you are more congested than usual or experiencing watery eyes, these health issues are also signs of a mold presence. You may be living in a home filled with mold if your symptoms go away once you leave your house, and only appear when you are at home.
A small amount of mold will not cause any serious issues or major health problems, so knowing the early warning signs of mold will help you avoid unfortunate situations. If you do find mold in your home, Hays + Sons is here with our trained experts that will work through our mold removal and remediation process to ensure your home is safe for you and your family.

About Hays + Sons

For more than 38 years, Hays + Sons has been the property restoration company that families, businesses and schools trust. We’re committed to helping you be prepared when the unexpected strikes, and whether you just want tips for mold prevention and remediation or currently have mold or water damage that may turn into mold, Hays + Sons has the capacity and expertise to help you get back to normal ASAP. 

The compassionate, experienced, and trusted residential restoration experts at Hays + Sons are just a phone call away, 24 hours a day, 7 days a week, 365 days a year. 

If you’re in need of mold remediation, get in touch with us at one of our offices across Indiana or in Cincinnati, Ohio.

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Three Steps to Prevent Water & Fire Damage During Winter

Many areas of your home need extra love and attention during winter. Winter storms can come at any moment. It’s important that you take the right precautions to keep your family safe and warm and avoid potential winter damages from happening in your home.
Step One: Consider Adding Extra Insulation to Prevent Roof Damage
winter homeChilly winds and dropping temperatures can make winter unbearable and often, unsuspectingly wreak havoc on your home’s roof. If too much heat escapes into your attic, it can warm the ice and snow on the roof, and when it refreezes, it can cause an ice dam. An ice dam can lead to potential water damage in your home. Adding extra insulation to areas of your home, such as the attic, will help protect your home from potential water damage from ice dams.
Step Two: Ensure Your Pipes Are Protected During Extreme Temperature Drops
Your homes’ piping can be a potential victim to freezing temperatures during the winter weather. If temperatures drop too low in your house, your pipes do run the risk of bursting. If they do burst, this can cause significant water damage to your home. Piping exposed to unheated areas, such as your garage, attic or crawl space, should be wrapped with heat tape or another type of insulation. Wrapping the pipe with extra insulation will help keep them warm and prevent them from bursting. It is also a good idea to know how to shut off your water in case your pipes do freeze because doing so can also prevent water damage in your home.
Step Three: Inspect & Clean Seasonal Space Heaters
Alternate heat sources, such as a space heater, can be an excellent way to keep your house warm especially in entry areas. Nonelectric heaters can also come in handy if your power ever goes out during the winter storm and you need a source of heat to stay warm. When you are using alternate heat sources, be sure your equipment is up to code and that you know how to use and clean them. Using a space heater that is old or not up to code can lead to a fire. House fires can be caused by heating equipment that has not been kept clean or has been placed too close to flammables. If you do choose to purchase a space heater for your home, always remember to keep flammable items at least three feet away from the heater.
The winter time is a difficult time for all of us, and we never know what exactly to expect from this time of year. There are many weather-related issues during this time of year that can be harsh on our households. You can prepare for every possible situation, but the tricky thing about disasters is that they happen when you least expect it. You can trust Hays + Sons to be there for you and your family, and we can handle any disaster caused by water or fires.  With a wide range of disaster restoration services, our team stands ready to ensure your restoration gets done right.