What to Expect When You Have Water Damage

June 14th, 2017 10:54 am

Whether the water damage has occurred from a pipe burst, a backed up drain, or from a flood, it cannot be ignored. We know water damage is stressful and dealing with is not ideal. However, the more you know about water damage, the easier it will be for you to handle.

Here are three things every homeowner should keep in mind if they ever have to deal with water damage:

Act quickly

When your home has been damaged by water, there is no time to sit and wait to start the cleanup process. A quick response can save you money and prevent additional repair costs. Waiting too long can result in mold growth. Mold spores need moisture to grow, and water-damaged carpet or drywall is a perfect place for them to grow. To prevent mold growth your damaged property will need to be dried with a 48-hour window.

Notify your insurance

It is a good idea to call your insurance company when you discover any water damage. They can begin the claims process quickly. The insurance agent should also be able to guide you through the first steps that you need to take to protect your property from even more damage.

Call water restoration professionals

The mitigation and drying process should begin as quickly as possible, so be sure to call a water damage restoration company as soon as you can. Once water restoration professionals arrive, they will begin by locating the source of the water flow. The technicians will take every necessary step to have the water removed and dry everything that damaged by water.

Want to be sure that the water restoration professionals you call are doing the work the right way? Call Hays + Sons, and you can rest assure that our water restoration technicians will take care of the water damage.

Warning Signs of Hail Damage

May 12th, 2017 12:11 pm

Hail falls without warning, so, unfortunately, there is no way to prepare for it. If the fallen hail is severe enough, it can cause damage to your home and roof. However, there are times that hail damage is not as bad as it seems and it does not leave behind any roof damage.

There are major warning signs of hail that you can look for if you are unsure that hail has damaged your roof.

Dented gutters or downspouts

Many times if the hail damage is significant enough to cause roof damage, your gutters will be impacted as well. If your gutters and downspouts are heavily dented or ripped in any place, your roof might need to be checked by a professional.

Damage to sidings

Check your home’s sidings and windowsills for dents and dings. If these places are destroyed, they are good indicators that your roof may also be damaged.

Shredded plants and trees

Are the plants and trees surrounding your yard shredded to pieces? If the landscaping around your home is damaged and not in good shape, chances are the fallen hail was severe enough to cause damage to your roof.

Check your air conditioner unit and mailbox

Air conditioner units contain a condenser coil that is made up of aluminum fins. These fins are exposed on the unit. If hail hits the fins, they will become bent and stop moving air through them. You should also take a look at your mailbox for any large dents. Cuts or dents in your mailbox and damage to your air conditioner are good indicators of roof damage.

Size of the hail

Hail can fall in all shapes and sizes. If you go outside after a storm and the hail is about a quarter size or smaller, most likely your roof will not have any damage. Now if the hail is the size of a golf ball or larger than you might want to be concerned about the potential damage to your roof.

Hail damage always happens when you least expect it. The worse part about it is that you never know how much damage the hail will cause. Once you call your insurance agent and an adjuster has confirmed there is damage to your roof, be sure to call Hays + Sons. We will be right there before you know it and we will get the job done the right way.

Hays + Sons announced as Official Restoration Company of the Colts

May 4th, 2017 2:05 pm

The Indianapolis Colts announced today that Hays + Sons has been named the “Official Restoration Company of the Colts.” For 35 years, Hays + Sons has served the state of Indiana as a leader in insurance restoration.

Charles Hays and his two sons, Mark and Brian, opened the doors at Hays + Sons in June 1982. Hays + Sons is equipped with restoration professionals who specialize in water restoration, fire restoration, mold remediation, and personal property cleaning. The team has acquired a reputation for integrity and quality workmanship in Indianapolis and its surrounding counties. Hays + Sons has grown their company and now has offices in Indianapolis, Lafayette, Crown Point, Fort Wayne, Muncie and Cincinnati to better serve their customers. They serve their neighbors in these communities during some of the most stressful times of their lives. “We could not be more proud to be the Official Restoration Company of the Colts,” said Jacob Houk, President. “The Colts strive for excellence every time they take the field. It’s the same in our business. Our customers deserve the best, and our team takes great pride in the results of our hard work and determination.” In the same

“We could not be more proud to be the Official Restoration Company of the Colts,” said Jacob Houk, President. “The Colts strive for excellence every time they take the field. It’s the same in our business. Our customers deserve the best, and our team takes great pride in the results of our hard work and determination.” In the same way the Colts brings hope to the local community during the march for a new championship, Hays + Sons provides hope during the restoration process that everything will be back to normal in no time.

“Hays + Sons had been a great supporter of the team for years. We are excited to take our partnership to the next level with Hays + Sons becoming the Official Restoration Company of the Indianapolis Colts,” said Sr. VP of Business Development, Matt Godbout. “We as an organization have turned to Hays + Sons when we needed assistance. Recently, they helped us recover from water damage at the Indiana Farm Bureau Football Center. The response and quality of service makes it easy for us to recommend them to all Colts fans.”

No matter what it takes, Hays + Sons will always do the right thing for their customers. For 35 years, Hays + Sons continues to live by these standards and that is why they are the leaders in insurance restoration. Now Colts fans know who to call when they need Restoration Done Right. For more information about Hays + Sons, please call (800) 536-4056.

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Avoid Water Damage this Spring Season

April 24th, 2017 10:29 am

Spring is here, and that means the heavy rainy season is coming. Severe rain showers often mean flooding in your area. Flooding can mean potential water damage to your home. It is important that you know how to prepare and avoid water damage during this spring season.

Floods are one of the most common hazards in the U.S. because they can happen anywhere at any time. To avoid water damage to your possessions this season consider some of the preventative tips:

Protect important papers

Important papers and documents should be moved to a place where they will remain safe and dry. Protect these essential items by using a safe deposit box or waterproof container. Remember to include insurance policies and other critical documents.

Clean gutters

Gutters and downspouts help prevent water from seeping into the ground that is next to the foundation of your home. With proper maintenance, the chance of flooding occurring in your basement is less likely to happen. Keep an eye out on your gutters several times a year. Check for debris or blockage that may prevent the flow of water.

Arrange basement

Floods can be unavoidable at times. Arrange any furniture and other items in your basement in a way that may prevent water damage to these items. Move valuable items from the bottom shelf to the top shelf where water cannot reach them.

Check your sump pump

Owning a sump pump is crucial when trying to prevent floods from happening in your basement. If your basement is more susceptible to flooding, it is always a good idea to have an inspection of your sump pump done. Always check to make sure that the valve is clear of dirt and debris and any obstructions from discharge line are cleared away.

We encourage everyone to do what they can to avoid water damage to their homes. But sometimes with flooding, water damage is unavoidable. Water damage should be handled with extreme care and by professionals. Next time there is any water damage in your home call Hays + Sons to have the situation handled the right way.

Safety Tips for Flooded Basement Cleanup

April 7th, 2017 3:16 pm

We know you don’t want to think about or deal with the hassle of a flooded basement. Unfortunately, there is a chance that your basement could flood during the rainy season. A flooded basement is undoubtedly aggravating and inconvenient.

If you do have to deal with a flooded basement, we want to make sure that you are cleaning up the mess in a safe manner. Here are a few tips to help you stay safe and avoid potential cost for you.

Turn off the electricity

If there is any possibility that the water in the basement is in contact with a live electric current, you should not enter the water. Take the necessary precaution and turn off your main breaker box. Be sure only to do this if you can reach it without standing in water. If you can’t shut off the power yourself, call your power company and have them turn off the service until you have everything you need out of your flooded basement.

Wear appropriate clothing

If you do feel comfortable and safe walking through your flooded basement, be sure to wear boots with a good grip and thick soles. You may find mold or mildew, which will cause the area to be even more of a slip hazard. Wear rubber gloves to protect your hands from contaminants. Make sure you wash your skin thoroughly with soap if you come into contact with standing water from your basement.

Use generators and pumps

While you do not have any power to your home, you will need a generator or gas powered pump to remove the water. Position the generator or pump as far away from your home as possible, so you avoid fumes coming into your home. Never run a generator or pump inside your home no matter how good the ventilation seems. Running a generator in your home can cause deadly carbon monoxide to build up in your home.

Be aware of flammable substances

If a flood is severe enough to affect a large regional area, it is possible that the flood waters carried gasoline or other flammable chemicals into your basement. Be cautious that these substances could be in your home and watch out for any fumes. If you smell any chemical, especially gas, evacuate your family immediately.

A flooded basement is a tricky thing to deal with and can be dangerous. Water damage should be handled delicately and by a professional. If you ever have the unfortunate experience of dealing with a flooded basement, Hays + Sons is here to handle water remediation the right way.